Access control
With the introduction of the corona admission ticket, an extra layer of control has been added to access to event locations. The Corona Admission Ticket contains a personal QR Code that makes it possible for the organizer to check whether the person can be admitted on the basis of 1G, 2G or 3G policy.
Current rules (dated May 1, 2022)
- The corona admission ticket is no longer mandatory anywhere
There are different forms of the corona admission ticket, which can be used depending on the epidemiological picture.
- A 1G policy only gives access to people who have recently tested negative;
- A 2G policy only gives access to people who are cured or vaccinated;
- A 3G policy will only allow access to recently negatively tested, cured or vaccinated people.
Which of the three methods referred to provides a valid corona admission ticket is indicated on the website of the Government .
Visitors
Visitors can download the CoronaCheck app on their phone and use it. A paper proof is also available.
All relevant information, including frequently asked questions, can be found on the website www.coronacheck.nl.
Communicating current policies prior to the event
- In the communication, preferably already at the ticket sale but certainly also in the follow-up communication, clearly point out the conditions applicable at that time for a corona admission ticket. This prevents surprises for the visitors.
- Also inform the visitor by e-mail or app in the event of last-minute adjustments, to avoid irritation at the entrance.
- Take foreign visitors into account, look at the information on Testing for Entry or rijksoverheid.nl to see which conditions apply.
Control setup
- Create an extra layer of access control, don't try to combine it. Visitors then have to switch between apps and show three things at the same time (ID, QR code and Ticket), which causes extra delay.
- The ideal set-up is that the corona admission ticket is checked first. After the green check mark, the visitor proceeds to the ticket control (second layer of access control).
- Checking the corona ticket takes extra time at the entrance. Research by Fieldlab Events shows that this varies from 8 seconds to more than 20 seconds.
- The turnaround time strongly depends on the preparation by the visitor. If it has the QR code and ID ready, it will take 8 seconds. If not, time will run up quickly.
- For foreign visitors, also note that an international QR code can be used via the DCC app.
Communicating the requirements for on-site control
- Ensure good communication in advance (app/e-mail) and at the location itself (signing). "Make sure you have a charged phone, make sure you have your ID and QR code in order."
- If you see that the queue is increasing, this is often the case because people do not have ID and QR code ready. Then send someone along the line who says to the visitors: "Have QR code and ID ready."
Provide sufficient entrance gates
- Assume an average flow time of 10 to 12 seconds per person. That is 5 to 6 people per minute, or 300 to 360 per hour per checkpoint. Also look at the calculation example further down this page.
Scanning equipment
- The CoronaCheck app can be downloaded in the app store, for both Android and iOS.
- When using mobile phones for scanning, consider battery chargers.
- It may be advisable for large numbers to use scanning equipment, which is available through most ticket scanning parties.
Points of attention
- Is the organizer using the correct version of the conditions for the corona admission ticket at that time?
- Has the organizer added enough control points based on the calculation model?
- Is there a communication plan with information about the measures?
- Are there agreements with a Testing for Entry location nearby?
- Are many foreign visitors expected and is the information available in at least two languages?
Calculation example 1
- An event expects 5,000 people. By working with time slots, these people are expected in a time period of 1.5 hours before the event to 15 minutes before the event.
- The organizer has good communication in advance, so that most visitors have QR and ID ready, throughput time is 10 seconds on average.
- Each scan point can process 6 people per minute. In the 75 minutes mentioned, this is 75 x 6 people = 450 people per checkpoint
- 5,000 visitors / 450 = 11.1 checkpoints. To round up.
- 12 check points are required for a smooth flow.
Calculation example 2
- An event expects 50,000 people. By working with time slots and arranging various components in the programming in such a way that visitors arrive staggered, these people are expected in a period of three hours before the event to fifteen minutes before the event.
- The organizer has good communication in advance, so that most visitors have QR and ID ready, throughput time is 10 seconds on average.
- Each scan point can process 6 people per minute. In the mentioned 165 minutes, this is 165 x 6 people = 990 people per checkpoint
- 50,000 visitors / 990 = 50.5 checkpoints. To round up.
- 51 check points are required for a smooth flow.